Apps Won't Download in the Play Store or Appear as "Download Pending"

Symptoms

  • Apps show downloading 
  • Apps don't complete the download
  • "Download Pending" shows

Environment

Resolution

Try each of these steps until you find one that is helpful for you:

  1. Confirm that you have a WiFi or mobile data connection
  2. Clear the cache & data of the Play Store
  3. Restart your phone
  4. Check your storage space
  5. If you have an SD card, remove it
  6. Clear cache & data from Download Manager
  7. Clear cache & data from Google Play Services
  8. Uninstall & reinstall Play Store updates
  9. Check for Android system updates
  10. Remove & re-add your Google account to your phone
  11. Factory reset your phone 

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