"Selfie camera unavailable" Message on a Moto G7

Symptoms

  • Error "Selfie camera unavailable" 
  • Error "Selfie camera hardware isn't working. Switching to rear camera."

Environment

  • Moto G7

Resolution

  1. Test in Safe Mode
    • If the issue is resolved in Safe Mode, uninstall any possible Problematic Apps.
  2. Perform a Factory Reset
  3. Open a help ticket

 


Article Created From

  • 1645054

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