Outgoing Cell Calls on Samsung Experience a Busy Signal

Symptoms

  • Outgoing cell calls result in a busy signal
  • Can receive calls on the cellular network

Environment

  • Samsung Phones
  • GSM

Resolution

  1. Open the Phone app
  2. Tap the 3 stacked dots in the upper-right
  3. Tap Settings
  4. Tap More Settings
  5. Tap Show my Caller ID
  6. Set Caller ID to Network Default

Cause

If you don't have this set to Network Default, our GSM cellular partners can't see what number is being used to place the call and aren't able to route the call correctly

 


Article Created From

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