Cannot Tap to Answer Calls on Samsung S8

Symptoms

  • Cannot answer calls by tapping green phone button
  • Must swipe to answer incoming calls

Environment

  • Samsung Galaxy S8

Resolution

  1. Tap Settings
  2. Tap Accessibility 
  3. Tap Interaction and dexterity  
  4. Toggle Assistant Menu ON 
  5. Toggle on SINGLE TAP TO SWIPE to enable SINGLE TAP

Cause

The Samsung software update released in April 2019 removed the tap-to-answer feature and replaced it with a swipe feature. 

Additional Notes

The above solution is a workaround to reinstate the tap-to-answer feature, but requires that the assistant menu be present.


Article Created From

  • 1640060

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