Data Did Not Transfer from Old Phone to New Phone

Symptoms

  • Photos and contacts from old phone not appearing on new phone

Environment

  • Upgrading Republic Wireless Phones

Resolution

  1. Make sure the new phone is signed into the same Google account that's on the old phone
  2. Make sure photos and contacts are set to sync to Google on old phone

Cause

Different Google account or data is not synced

 


Article Created From

  • 1641277

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)