How to Find the Network (SIM) Status Menu on an LG K30

Objective

  • To provide diagnostic information from the network (SIM) Status menu to Republic Help

Environment

  • LG K30

Procedure

  1. Open the Settings app
  2. Tap General (in the top menu bar)
  3. Tap About phone
  4. Tap Network
  5. Take a screenshot of the information and attach to your existing Help Ticket

Additional Notes

Signal Strength is Represented in dBm and asu.

  1. dBm - The Power of the signal measured in decibels.
    1. -50 to -79 dBm = Great signal
    2. -80 to -99 dBm = Average signal
    3. -100 to -120 dBm Bad signal/Dead Zone
  2. asu - Another unit for power measure used in radio (or cell phone) testing.
    1. 21 - 96 asu = Good signal
    2. 11 - 20 asu = Fair signal
    3.   0 - 10 asu = Bad signal
    4. 99 or 255 = not known or not detectable

Article Created From

  • 1640612

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