Not Receiving Emergency Alerts on Samsung Phone


  • Not receiving Emergency Alerts


  • Samsung Galaxy J3 2016


  1. Go to Apps
  2. Tap Samsung messages the orange envelope
  3. Tap Cancel when it asks to set Samsung messages as the default  
  4. Tap the 3 vertical dots top right
  5. Tap Settings 
  6. Tap Emergency Alert Settings
  7. Tap Emergency Alerts
  8. Toggle on alerts you want to receive


The emergency alerts are disabled under settings.

Article Created From

  • 1638109

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)