Not Receiving Emergency Alerts on Samsung Galaxy J3 (2016)

 No longer supported

This phone is no longer supported for activation with Republic. Please see Republic Wireless Phones for information on currently supported phones.

Symptoms

  • Not receiving Emergency Alerts

Environment

  • Samsung Galaxy J3 2016

Resolution

  1. Go to Apps
  2. Tap Samsung messages the orange envelope
  3. Tap Cancel when it asks to set Samsung messages as the default  
  4. Tap the 3 vertical dots top right
  5. Tap Settings 
  6. Tap Emergency Alert Settings
  7. Tap Emergency Alerts
  8. Toggle on alerts you want to receive

Cause

The emergency alerts are disabled under settings.


Article Created From

  • 1638109

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