Why Is My Tango Prepaid Visa Card Being Declined?

Answer

Prepaid Visa is generally valid for use worldwide wherever Visa Debit is accepted. However, the cards cannot be used for any transaction intended to convert the balance to cash or transfer the balance to another account nor are they compatible with PayPal.

Also, there are vendors who simply do not accept Prepaid cards as a payment method. As such, to find out why your card is not working with any particular vendor or on a particular site, you will need to contact the retailer directly or access your Prepaid Visa summary via your redemption link or Digital Wallet to view any transaction information regarding the decline you are getting.

You can also contact Tango for more information.

Additional Notes


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