Symptoms
- "Unable to process purchase" error shows
- Unable to purchase data
Environment
- All Republic Wireless 3.0 phones
- Republic Wireless app
Resolution
- Check our Status page for outages or maintenance occurring, if you do not see any reports please open a Help Ticket
Cause
- Our cellular partners run scheduled maintenance during off-peak hours and weekends. Data purchases, plan changes, and activation attempts started during maintenance will resume when maintenance is completed.
Article Created From
- 1629957