Symptoms
- Republic Wireless application shows "Bummer, this phone isn't a fit for Republic"
- NOTE: Activation no longer occurs via the app, so the phone could still be compatible with Republic 5.0 Plans
Environment
- Bring Your Own Phone (BYOP)
- Republic Wireless application
- Republic 5.0 Plans
Resolution
- Confirm that the phone is compatible with Republic 5.0 Plans
- Confirm Model
- Confirm Build
- Confirm Software Channel for Motorola Phones
- Open a Republic Help ticket or reply to the existing Help ticket with the Model and Build number
- Start activation online, not through the app.
Additional Notes
Republic 4.0 plans and older can no longer be activated.
Article Created From
- 1621458