Error Message "Google Keeps Stopping" on Moto G4

Symptoms

  • The message "Google Keeps Stopping" displays
  • Only options are to "close app" or "send feedback"
  • Phone is unusable due to persistent message

Environment

  • Moto G4

Resolution

Perform a Factory Reset While Powered Off

Additional Notes

You may attempt to clear the system cache or clear the Google app data prior to the full reset, but if the error persists a reset is most likely needed.

 


Article Created From

  • 1616481

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)