Symptoms
- "Tap to download" message
- Cannot receive multimedia (MMS) messages (group and picture)
Environment
- 3.0 Motorola Phones
- Messages by Google
Resolution
- Check the MMS Auto-Download Setting for Messages by Google
- Clear the Android System Cache
- Refresh the Republic Wireless Activation
- Turn Off Data Saver
- Safe Mode (If the issue still persists in Safe Mode after these steps Open a Help Ticket)
Article Created From
- 1609970