"Tap to Download" Message When Using Android Messages on 3.0 Motorola Phones

Symptoms

  • "Tap to download" message 
  • Cannot receive multimedia (MMS) messages (group and picture)

Environment

  • 3.0 Motorola Phones
  • Android Messages

Resolution

  1. Check the MMS Auto-Download Setting for Android Messages
  2. Clear the Android System Cache
  3. Refresh the Republic Wireless Activation
  4. Turn Off Data Saver
  5. Safe Mode (If the issue still persists in Safe Mode after these steps Open a Help Ticket)

Article Created From

  • 1609970

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