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Update Data Profile Option Missing on CDMA Phones

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Maria P.

Symptoms

  • Member can not update the Data Profile because the option is not available.

Environment

  • Republic Wireless Phones
  • CDMA Network

Resolution

  1. Reset Cellular Settings
    • How to Reset the Cellular Settings on a Motorola DEFY XT
    • How to Reset Cellular Settings on 1.0 and 2.0 Phones
    • How to Reset Cellular Settings on Motorola, Nexus, and Google Phones with CDMA SIM Card
    • How to Reset Cellular Settings on Samsung Galaxy Phones with CDMA SIM Card
  1. Update Data Profile
    • How to Update the Data Profile on Motorola DEFY XT
    • How to Update the Data Profile on a Republic 1.0 or 2.0 Motorola Phone
    • How to Update the Data Profile on CDMA-Active Motorola, Nexus, and Google Phones on 7.1 Nougat or below
    • How to Update the Data Profile on Motorola, Google or Nexus Phones Running Android Oreo or Higher
    • How to Update the Data Profile on CDMA-Active Google Phones Running Android 9.0 Pie
    • How to Update the Data Profile on Samsung Galaxy Phones 

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Article Created From

  • 1413410

 

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