"Process System Not Responding" Error


  • Receiving error "Process System Not Responding"
  • Calls are taking roughly a minute to connect
  • Calls cannot be heard on either end



Please perform the following steps in order and make sure to retest the issue between each step after completing the Forced Reboot:

  1. Forced Reboot 
  2. Clear System Cache and Clear Application Cache
  3. Factory Reset

Additional Notes

The factory reset is the most invasive step and should be attempted as a last resort. This process will delete everything from your phone, so please read the article in its entirety to confirm that your information is backed up. 


Article Created From

  • 1578659

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)