Symptoms
- Unable to call or text away from WiFi
- Getting error: "COMMS_SOCKET_ERROR" when updating data profile
- No issue making call and text on WiFi
- Error: "Please try again later" when attempting to follow the steps in this article "Cellular Configuration Failed" or "COMMS_SOCKET_ERROR" When Attempting a Profile Update
Environment
- Moto G1
- WiFi Only Republic Refund (2.0) plans
- Cellular network
Resolution
- Upgrade your plan
- Force Reboot your phone
Cause
Your phone does not have a data plan to have access to our cellular network
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Article Created From
- 1573693