Port Exception Message of "MDN has Service Provider Port Protection"

Symptoms

Port order rejected by the previous carrier due to "MDN Has service provider port protection"

Environment

  • Porting a number to Republic Wireless from another carrier
  • Exception message email 

Resolution

  1. Contact the carrier you are porting away from to remove port protection feature
  2. Open the exception email sent to you by Republic Wireless
  3. Reply back advising that the feature has been removed 

Cause

The carrier you are porting away from rejected the port order due to a port protection feature on your number

 

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Article Created From

  • 1523116

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