Port Exception Message of "MDN has Service Provider Port Protection"

Symptoms

Port order rejected due to "MDN Has service provider port protection"

Environment

  • Porting a number to Republic Wireless that has Service Provider Port Protection
  • Exception message email 

Resolution

  1. Contact the service provider that you are transferring your number away from.
  2. Ask the service provider to provide your Port Protection PIN.
  3. Reply to the exception email sent to you by Republic Wireless with this PIN number

Cause

The carrier you are porting away from rejected the port order due to a port protection feature on your number

 

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Article Created From

  • 1523116

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