Wrong Number Displayed When Calling on Samsung Phones

Symptoms

  • When making an outbound call or text message, a number other than the Republic Wireless number of the phone appears

Environment

  • Samsung phones

Resolution

  1. Ensure that the Republic Wireless app is installed and up-to-date
  2. Ensure the Republic Wireless App Is Not Being Put to Sleep by the Samsung Operating System
  3.  Refresh the Republic Wireless Activation

Cause

  • With the Republic Wireless app not installed, or not up to date, the number displayed for outbound calls and text messages will be the underlying routing number
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Article Created From

  • 1514949

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