Symptoms
- When making an outbound call or text message, a number other than the Republic Wireless number of the phone appears
Environment
- Samsung phones
Resolution
- Ensure that the Republic Wireless app is installed and up-to-date
- Ensure the Republic Wireless App Is Not Being Put to Sleep by the Samsung Operating System
- Refresh the Republic Wireless Activation
Cause
- With the Republic Wireless app not installed, or not up to date, the number displayed for outbound calls and text messages will be the underlying routing number
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Article Created From
- 1514949