Wrong Number Displayed When Calling on Samsung Phones

Symptoms

  • When making an outbound call or text message, a number other than the Republic Wireless number of the phone appears.

Environment

  • Samsung phones

Resolution

  1. Ensure that the Republic Wireless app is installed and up-to-date
  2.  Refresh the Republic Wireless Activation

Cause

With the Republic Wireless app not installed, or not up to date, the number displayed for outbound calls and text messages will be the underlying routing number.

 

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Article Created From

  • 1514949

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