Error "No Sim Card - Emergency Calls Only" When Activating a Moto E5 Play

Symptoms

  • Unable to activate phone
  • Error "No SIM card - Emergency calls only"

Environment

  • Moto E5 Play 
  • SIM card that came with phone

Resolution

  1. Remove and reinsert the SIM card
  2. If the issue persists, open a Help Ticket
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Article Created From

  • 1521894

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