"Cell configuration required" message and No Ability to Call


  • "Cell configuration required" error
  • Unable to place calls on WiFi or cell



Reset The Cellular Settings

Update The Data Profile

  1. Open Settings
  2. Tap Network & Internet
  3. Tap Mobile network
  4. Tap Advanced (you may not see this, in which case, please proceed to step 5)
  5. Tap Carrier settings
  6. Tap Update device config
  7. Tap OK


Incorrect cellular settings

Additional Notes


Article Created From

  • 1520747

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