Symptoms
- "Cell configuration required" error
- Unable to place calls on WiFi or cell
Environment
- Republic Wireless 3.0 phones
- CDMA SIM card
- Android 8.0 Oreo and higher
Resolution
For Motorola, Google, and Nexus phones
How to Reset Cellular Settings on Motorola, Nexus, and Google Phones with CDMA SIM Card
For Samsung Galaxy phones
How to Reset Cellular Settings on Samsung Galaxy Phones with CDMA SIM Card
If the phone is unable to complete the above steps or they do not work to resolve the issue
How to Uninstall and Reinstall the Republic Wireless App
Additional Notes
This will not factory reset your phone or cause any data to be lost. The "reset" is only for the cellular settings of the phone.
After uninstalling and installing the Republic Wireless app, please complete steps to "activate" if you receive a message saying the phone is not active.
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Article Created From
- 1520747