"Cell configuration required" message and No Ability to Call

Symptoms

  • "Cell configuration required" error
  • Unable to place calls on WiFi or cell

Environment

  • Republic Wireless 3.0 phones
  • CDMA SIM card
  • Android 8.0 Oreo and higher

Resolution

For Motorola, Google, and Nexus phones

How to Reset Cellular Settings on Motorola, Nexus, and Google Phones with CDMA SIM Card

For Samsung Galaxy phones

How to Reset Cellular Settings on Samsung Galaxy Phones with CDMA SIM Card

If the phone is unable to complete the above steps or they do not work to resolve the issue

How to Uninstall and Reinstall the Republic Wireless App

Additional Notes

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Article Created From

  • 1520747

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