"Cell configuration required" message and No Ability to Call

Symptoms

  • "Cell configuration required" error
  • Unable to place calls on WiFi or cell

Environment

Resolution

Reset The Cellular Settings

Update The Data Profile

  1. Open Settings
  2. Tap Network & Internet
  3. Tap Mobile network
  4. Tap Advanced (you may not see this, in which case, please proceed to step 5)
  5. Tap Carrier settings
  6. Tap Update device config
  7. Tap OK

Cause

Incorrect cellular settings

Additional Notes

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Article Created From

  • 1520747

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