Phone Freezes or Restarts on Android 8.0 Oreo or Higher


Phone restarts randomly


  • Motorola phones
  • Google phones
  • Nexus phones
  • Android 8.0 and higher 


  1. Remove the battery (If it has a removable battery)
  2. Check for system updates
  3. Test in safe mode
  4. Factory reset


Software corruption

Additional Notes

If the issue persists, create a help ticket


Article Created From

  • 1520845

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