No Access to Cellular Service Even Though Account Suspension Has Been Resolved on Samsung S7

Symptoms

  • After the balance was paid for a suspended account and the suspension was lifted, cellular service is still unavailable

Environment

  • Samsung S7 Edge
  • GSM Network

Resolution

  1. Clear the system cache
  2. Refresh the Republic Activation

 

Additional Notes

While this won't always be necessary following restoration of an account that was suspended for a past due balance, some customers have reported that following these steps helped to restore service that wasn't functioning.

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Article Created From

  • 1518578

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