Active Moto G5 Plus Prompts to Activate After Installing Android 8.1 Oreo Update

Symptoms

  • After installing Android 8.1 Oreo, an already active phone shows "Awesome! Your phone is supported by Republic!  If you already have a Republic SIM card, please insert it into this phone now to get started. If you're not sure how to insert your SIM card, watch this video tutorial."
  • May show after a factory reset of the phone once Android Oreo is installed, after installing the Republic Wireless app

Environment

  • Active Moto G5 Plus
  • Android 8.1 Oreo
  • Republic Wireless app

Resolution

  1. Re-seat the SIM card while the phone is on
  2. Refresh the Republic Wireless Activation
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Article Created From

  • Personal observation of updating phone 

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