Symptoms
- Unable to call on cell
- Error shows indicating phone isn't activated
Environment
- Moto X1
- Recently activated phone
Resolution
- If this results in a "COMMS_SOCKET_ERROR," please see "Cellular Configuration Failed" or "COMMS_SOCKET_ERROR" When Attempting a Profile Update
Cause
The cell data profile wasn't fully updated during the cellular activation.
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Article Created From
- 1516934