New Phone Won't Turn On or Flashes On and Off


  • Phone shows a brief Motorola start screen but powers off immediately afterward


  • Moto G4 Play
  • Moto E4
  • Moto E5 Play
  • Moto E6


Insert the battery

Additional Notes

Though the SIM card may be pre-installed, the battery may still come separately in the box and will need to be inserted before powering the phone on.


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