Samsung Galaxy S8 Unable to Call or Text over the Cellular Network

Symptoms

  • Unable to call on cell
  • Unable to use cell data

Environment

  • Samsung Galaxy S8
  • Issue did not occur with phone in Safe Mode
  • NBC My Teams app installed

Resolution

Uninstall and reinstall the NBC My Teams app

Cause

The app obtained an error that caused it to interfere with cell service.

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Article Created From

  • 1507001

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