Unable to Get past the Emergency Calls Only Screen with a Keypad

Symptoms

  • Unable to get past the "Emergency Calls Only" screen
  • Typing in the digits of PIN doesn't work, but also gives no indication that the wrong PIN was input

Environment

Resolution

  1. Input your PIN code
  2. Tap the checkmark icon

Cause

Simply typing the digits of the PIN won't progress past this screen, as the "checkmark icon" is an enter/return key as found on a traditional number pad 

Additional Notes

If you get an error that the PIN is incorrect, you may want to try this a few different times.  If you don't know the PIN, see Can't Get Past the Screen Lock on the Phone

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Article Created From

  • 1505177

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