Phone Will Not Maintain WiFi Connection

Symptoms

  • Phone disconnects from WiFi
  • Unexplained data usage when should have been connected to WiFi

Environment

  • WiFi network

Resolution

Cause

The WiFi network settings have become corrupt on the phone or the router requires a restart.

______________________________________________________________________________

Article Created From

  • 1502135

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)