Problems Sending and Receiving Texts on a Moto G3

Symptoms

  • Texts are rarely delivered to recipients
  • Sent texts may experience a delay before sending
  • Not all texts are received

Environment

  • Moto G3
  • Default Messages app
  • Texts over WiFi and the cellular network

Resolution

  1. Confirm supported messaging app is in use
  2. Complete a cache wipe
  3. Reset cellular settings on the phone
  4. Refresh the Republic Wireless Activation

 

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Article Created From

  • 1501915

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