No Sound When Text Comes in on Republic Anywhere App

Symptoms

  • No sound is heard with notifications of new text messages
  • A notification does appear in the notification bar on the top of the phone
  • May occur with a various ringtones set for the Anywhere application

Environment

Resolution

  1. Check the text Notification Settings in the Republic Anywhere App
  2. Adjust the sound settings and ensure that the ringer volume is set to an audible level 
  3. Verify that Do Not Disturb settings are set correctly 

 

Additional Notes

The ringer volume is the volume that all notification sounds would use, regardless of the application 

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Article Created From

  • 1502576

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