What Should I Do If I Didn't Receive the FEMA (Presidential) Alert?

Environment

Answer

On October 3, 2018 FEMA tested the Wireless Emergency Alerts and Emergency Alert System. FEMA requests feedback on the test by E-mail at FEMA-National-Test@fema.dhs.gov with the following information:

  • Whether your mobile device displayed one, more or no WEA test messages;
  • The make, model and operating system version of your mobile device;
  • Your wireless service provider;
  • Whether the device was turned on and in the same location for at least 30 minutes after the start of the test (2:18 p.m. ET);
  • The location of the device (as precise as possible), including the device’s environment (e.g. indoors or outdoors, rural or urban, mobile or stationary);
  • Whether you are normally able to make calls, receive texts, or use apps at that location;
  • Whether the mobile device was in use at the time of the alert (for a call or a data session); and
  • Whether anyone else at your location received the WEA test alert message.

 

Additional Notes

Additional information about the test is available on FEMA's website.

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