Why Can't I Use Cellular Data While Connected to a WiFi Network Without Internet Access?



Your phone will not try to use a cellular data connection while it's connected to WiFi. Even though it's not seeing an Internet connection, WiFi being connected will mean that the phone can't try over the cellular data connection.

The only way around this is to turn off WiFi or disconnect from the problem network that doesn't have a working Internet connection.

Additional Notes


Article Created From

  • 1492947

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)