Symptoms
- Can't make outbound calls at all on one specific WiFi network unless Airplane mode is ON
- Can't receive calls sometimes on the same network
- No issue texting and accessing the internet
- Can call on WiFi elsewhere
Environment
- Moto G6
- GSM carrier
- Specific WiFi Network
Resolution
Disable Handover to Prevent a Call from Switching from WiFi to Cellular on Specific Networks
Cause
Your phone is attempting to switch to cell network while connected to a WiFi which causes a conflict
Additional Notes
For more information, please see: How to Enable or Disable Airplane Mode
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Article Created From
- 1479897