Symptoms
- Either the front or back camera takes blurry photos
Environment
Resolution
- Remove all cases and screen protectors
- Wipe the camera lens with a soft cloth
- Boot the phone into safe mode using the appropriate procedure for your phone:
- Alcatel A30, Motorola, Nexus, Google, and OnePlus 6T Phones
- Samsung Galaxy phones
Huawei Ascend 5W
Note: This phone no longer supported as of 8/12/21
Cause
An app installed is potentially interfering with the function of the camera.
Additional Notes
Should the safe mode test address the issue, please look through your installed third-party apps and delete the offending app(s).
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Article Created From
- 1490533