After Activation Republic Tells Me "You Do Not Have Permission" When Trying to Add Data or Change Plans

Symptoms

  • Wrong phone showing up in account portal
  • "You do not have permission to change the plan on this phone. Please sign in as the account owner of this phone to continue."
  • SIM card recently swap
  • Unable to add data or change plan

Environment

  • Account owner
  • Recent activation
  • Samsung Galaxy S8

Resolution

Refresh the Republic Wireless Activation

Cause

Old SIM card Swapped into new phone. Old SIM is reporting conflicting phone information.

Additional Notes

If you are experiencing this error on a different phone or without any recent activation please refer to "You Do Not Have Permission" Error When Attempting a Plan Change.

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Article Created From

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