Not Receiving Notification on Lock Screen

Symptoms

  • Notifications not showing up on lock screen

Environment

  • Motorola phones running Android 7.0 or higher

Resolution

  1. Open the Settings app
  2. Tap Notifications
    • On Oreo 8.0 and higher, this is called Apps & notifications
  3. On phones running Android Nougat, tap the Gear icon.
    • On phones running 8.0 and higher, tap Notifications and then tap On the lock screen.
  4. The options are:
    • Don't show notifications at all
    • Show all notification content

Cause

Settings are not correct for allowing notifications on the lock screen
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Article Created From

  • 1484141

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