Will I Still Receive Voicemail Messages If My Account Is Suspended?

Environment

  • Suspended account

Answer

Yes. While a service line is suspended, callers will hear your voicemail prompt and will be able to leave a voicemail.  They will not be informed about your account suspension, and only hear what would be a normal voicemail greeting.  

Additional Notes

While messages could be left by callers, they won't be accessible until the account is restored.  Once the account is restored, any messages can then be accessed.  

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Article Created From

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