How to Determine the Hardware Model of Samsung Galaxy J-Series phones

Objective

  • To verify the model number of certain Samsung phones

Environment

  • Samsung Galaxy J3
  • Samsung Galaxy J7

Procedure

  1. Remove the back cover using the indentation at the top right corner
  2. Take out the removable battery
  3. Confirm the model number (SM-J####) printed on the white sticker on the back of the phone under the battery

Additional Notes

If you have a current Help ticket open and are asked by Republic support, provide this model number on your ticket.

______________________________________________________________________________

Article Created From

  • 1477712

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)