Objective
- To verify the model number of certain Samsung phones
Environment
- Samsung Galaxy J3
- Samsung Galaxy J7
Procedure
- Remove the back cover using the indentation at the top right corner
- Take out the removable battery
- There will be a white sticker on the back of the phone underneath the battery
- Confirm the model number, which should start with SM-J####
Additional Notes
If you have a current Help ticket open and are asked by Republic support, provide this model number on your ticket.
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Article Created From
- 1477712