Why Did My Bill Go up in Price?

Environment

Answer

  • Your monthly plan is most often the reason for changes to your bill
  • If you've recently upgraded an older phone to a newer one, you may have had to switch plans, resulting in a change in your bill

Additional Notes

More information: What Can I Expect When Changing from 1.0/2.0 Plans to My Choice 4.0 Plans?

Please also see: Why Can't I have my 3.0 Phone on the 1.0/2.0 Plans?

If you did not switch phones or plans, Open a Help Ticket

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