My Phone Displays a Yellow Triangle with an Exclamation Point

Symptoms

  • Phone will not turn on
  • Only displays a yellow triangle with exclamation point
  • May be a circle around the yellow triangle indicating battery level

Environment

Resolution

  • Charge the phone for at least 30 minutes with a known good charger and outlet

Cause

The phone does not have sufficient power to turn on.

Additional Notes

Make sure the charging cable is inserted securely and that it is not being obstructed by your phone case.

If you've allowed the phone to charge already and still experience this issue, please try an alternate charging cable and outlet to see if the charging accessories may be faulty.

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