Cannot Play Audio Files

 

Symptoms

  • Phone can't open m4a or MP3 files

Environment

  • Moto G4
  • Android 7.0

Resolution

  1. Open Settings
  2. Tap Apps
  3. Tap Google Play Music
  4. Tap Enable

Cause

Audio files are played through Google Play Music

 

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Article Created From

  • 1475238

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