YouTube Can't Be Updated or Opened on Android 5.1 Phones

Symptoms

  • YouTube can't be opened
  • Updates for YouTube won't install via the Play Store 
  • Error Code: 501 "YouTube" Can't be installed. Try again and if the problem continues, get help troubleshooting

Environment

Resolution

A factory reset of the phone is the only known resolution for this error  

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Article Created From

  • 1466766

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