Objective
- To remove all data from the phone, including cellular credentials under the direction of Republic Help
Environment
- DEFY XT
Procedure
- Connect to a reliable WiFi network
- Back up your Contacts, Photos, Videos, and apps
- Open the Phone app
- Input # # 786 # in the dialer
- Tap Reset
- Enter the code provided by Republic Help
- Tap OK to reset the phone
- During the setup, please select Set up as new device instead of restoring from any of the backups
Additional Notes
- If you are looking for a standard factory reset, see Factory Reset for the DEFY XT
- This reset will remove all information from the phone including cellular credentials.
- Note: this process will delete your apps/settings/contacts/pictures on the internal memory of the device, and you may want to back up the information before performing the reset. How to Backup Contacts, Photos, Videos, Apps, Music, Messages, or Other Miscellaneous Files
______________________________________________________________________________
Article Created From
- 1471774