Unable to Use Republic Wireless Cellular Service with Covenant Eyes Installed

Symptoms

  • Unable to use cellular services such as texting 
  • May only affect cellular data 
  • Key icon appears next to cellular signal bars

Environment

Resolution

Uninstall Covenant Eyes

Cause

Covenant Eyes works like a VPN which could interfere with our unique way of providing cellular data access 

Additional Notes

Given the functionality of the Covenant Eyes application, we understand that our members may not want to uninstall the app.  It's highly unlikely that the Covenant app would change to accommodate the way that Republic Wireless provides cellular data functionality. 

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Article Created From

  • 1465396

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