- Coverage issues when in malls and large buildings like supermarkets
The most common reasons for not being able to access cellular when inside buildings are the following:
- Building materials: Concrete, Steel and stone block can diminish cell signals
- Shadowed areas: These are created when cell signals are blocked by something large
Alternative causes can be remote locations (areas that are further from cellular towers) and tower use overload. You can try doing a refresh of the Republic Wireless activation if not able to access cellular in these situations. If this doesn't help, please open a help ticket.
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