Symptoms
- Unable to make calls on WiFi and cell network
- When dialing a number, it keeps saying not registered on network
- Issue started after performing a factory reset
Environment
- Samsung J3
- GSM Carrier
- Republic Wireless application
Resolution
Please Uninstall and Reinstall the Republic Wireless App
Cause
The Republic app must be installed properly on your phone to be able to make and receive calls and texts
Additional Notes
A factory reset will reset your phone to a cleared state - apps, internal memory, contacts, photos/videos, or other personal info will not be backed up or synced automatically
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