Symptoms
- Unable to make calls on WiFi and cell network
- When dialing a number, it keeps saying not registered on network
Environment
- Samsung J3
- Samsung J7
- GSM Carrier
- Republic Wireless application
Resolution
- Uninstall and Reinstall the Republic Wireless App
- If this does not resolve the issue you may need a new SIM Card
Cause
The Republic app must be installed properly on your phone to be able to make and receive calls and texts
Additional Notes
A factory reset will reset your phone to a cleared state - apps, internal memory, contacts, photos/videos, or other personal info will not be backed up or synced automatically
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