Callers Hear “the Republic Wireless Member You Have Called Is Not Available"

Symptoms

  • When calling a Republic Wireless phone, callers are hearing “the Republic Wireless Member You Have Called Is Not Available"

Environment

Resolution

There may not be an issue, as this isn't an error message but is in fact the default voicemail greeting

Cause

No custom voicemail greeting has been set, and the default voicemail greeting may be confused for an error message

Additional Notes

If you'd like to change your default voicemail greeting, please see How to Record Your Voicemail Greeting or Name in the Republic Wireless App

As this is the voicemail greeting, if your phone should be ringing but doesn't, please see All Inbound Calls Go to Voicemail 

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Article Created From

  • 1456714

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