No Sound When Phone Rings


  • Phone has no sound when ringing 



  1. Tap the Settings App
  2. Tap Sounds and notificationSound, or Sounds and Vibration
  3. Check the Following:
    • Media Volume 
    • Alarm Volume
    • Ring Volume or Volume
    • Do not Disturb Settings
    • Sound Mode, if applicable


Additional Notes

If you continue to experience no sound when the phone rings, please open a Help Ticket


Article Created From

  • 1452508

Having trouble finding the answer you’re looking for? Ask an Expert Member.
(Our Experts are not staff, but their knowledge of our service and phones is outstanding!)