No Sound When Phone Rings

Symptoms

  • Phone has no sound when ringing 

Environment

Resolution

  1. Tap the Settings App
  2. Tap Sounds and notificationSound, or Sounds and Vibration
  3. Check the Following:
    • Media Volume 
    • Alarm Volume
    • Ring Volume or Volume
    • Do not Disturb Settings
    • Sound Mode, if applicable

 

Additional Notes

If you continue to experience no sound when the phone rings, please open a Help Ticket

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Article Created From

  • 1452508

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