Symptoms
- Data Freeze setting correctly blocking access to cellular data, when not connected to WiFi
- While connected to WiFi, phone will not access data
- Refreshing or reinstalling Republic Wireless application doesn't fix
Environment
- Google Pixel
- Google Pixel XL
- Google Pixel 2
- Google Pixel 2 XL
- Android 9.0 Pie
- WiFi
Resolution
Open a Help ticket for Republic Help to review and ask that it be linked to master ticket #1452760
Cause
The cause of this is currently being investigated by Republic Help
Additional Notes
If you're seeing this issue and don't have a listed phone or not using Android 9.0 Pie, we ask that you open a Help ticket for review
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Article Created From
- 1452760